Combine familiar Microsoft® Office applications with powerful CRM software to improve marketing effectiveness, boost sales, and enrich customer service interactions. Microsoft Dynamics® CRM equips business professionals with access to customer information through a familiar Microsoft Outlook® experience which helps ensure rapid user adoption and fast results.
And with Microsoft Dynamics CRM Online, you get the same powerful CRM software delivered as a cloud service from Microsoft, enabling instant-on anywhere access, predictable pay as you go pricing, and a financially backed service level agreement (SLA).
Deliver on the power of productivity with a CRM solution that is:
Familiar—software that empowers people through natural, productive, and insightful experiences.
Intelligent—real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies.
Connected—connections across people, processes, and ecosystems that allow businesses to maximize the value of relationships and systems.
Sales: Win More Deals
Spend more time on selling and less time on administrative tasks with Microsoft Dynamics CRM. Take advantage of full lead to cash visibility, lead and opportunity tracking, streamlined approvals, and real-time sales forecasts to drive increased sales output and higher close rates.
Key Features
Customer Service: Delight Customers
Provide compelling customer service experiences that build customer loyalty with Microsoft Dynamics CRM. Empower your people with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management, all while helping to contain service costs.
Key Features
Marketing: Maximize Marketing Spend
Improve your organization's marketing effectiveness with Microsoft Dynamics CRM. Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.
Key Features
See Microsoft Dynamics CRM 2011 in action!
Contact us to Request a Private Demonstration of Microsoft Dynamics CRM 2011 at your convenience.
In today's economic climate, business productivity has never been more important and your Customer Relationship Management system is an integral part of your organization's productivity story. Attend a Microsoft Dynamics CRM launch event in New York City.
Request a private demonstration to get insight into the powerful changes Microsoft is bringing to market with Microsoft Dynamics CRM 2011.
We'll help you envision your organization reaching unparalleled levels of effectiveness with:
- The fluent Microsoft Office user experience which saves employees time and increases adoption
- More insightful and actionable dashboard data
- Built in business connections, team management and process collaboration