Microsoft Dynamics CRM
Microsoft Dynamics CRM (customer relationship management) allows you to combine familiar Microsoft® Office applications with powerful CRM software to improve marketing effectiveness, boost sales, and enrich customer service interactions. Microsoft Dynamics® CRM equips business professionals with access to customer information through a familiar Microsoft Outlook® experience which helps ensure rapid user adoption and fast results.
Sales: Win More Deals
Spend more time on selling and less time on administrative tasks with Microsoft Dynamics CRM. Take advantage of full lead to cash visibility, lead and opportunity tracking, streamlined approvals, and real-time sales forecasts to drive increased sales output and higher close rates.
Microsoft Dynamics CRM Customer Service
Provide compelling customer service experiences that build customer loyalty. Empower your people with tools that simplify case management, streamline escalations, improve knowledge sharing, and enable more effective account management, all while helping to contain service costs.
Microsoft Dynamics CRM Marketing
Improve your organization’s marketing effectiveness. Provide your marketing professionals with flexible segmentation tools, simplified campaign management capabilities, intuitive response tracking, and insightful analytics to improve your marketing effectiveness.
Queue short YouTube Video: Microsoft Dynamics CRM Connector for Microsoft Dynamics SL
If you would like to see more of Microsoft Dynamics CRM in action, check out our “Webcasts On Demand” Page!
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